Delivery in Italy will take place within 10 days – the customer will have the right to withdraw within the following 14 days.


Users who use the services offered by the Az. Agr. Pistelli declares to know and accept these general terms and conditions.


Az. Agr. Pistelli Silvia
Str. S. M. Maddalena, 24/E – 05100 Terni (TR) – Italy
P.IVA: 01572450557
Camera di Commercio di Terni
Ditta Individuale

ABOUT AZ AGR. PISTELLI is the e-commerce site of the Pistelli Agricultural Company where Users can buy the company’s products, book stays at the farm or other services.REGISTRATIONIn order to use the Service or part of it, Users must register providing, truthfully and completely, all the data requested in the relevant registration form and accept the privacy policy and these general conditions in full. The User has the responsibility to keep his / her login credentials.


Each order sent constitutes an offer to purchase the products. Orders are subject to availability and discretionary acceptance by the Data Controller.
The User must select the products and make the check-out, after having carefully checked and possibly modified the information contained in the order summary. The order is made by confirming the order and is subject to payment of the price, taxes and shipping and payment costs indicated in the order summary form. The conclusion of the contract occurs when the Order Confirmation is sent by the Owner to the email address provided by the User. The Owner reserves the right not to confirm an order by communicating to the User within 10 days of purchase, to the email address associated with his purchase, the unavailability of one or more of the products purchased. In this case the Owner will reimburse the price and shipping costs incurred by the User.

The prices, descriptions or availability of the products displayed are subject to change without notice. The photos are indicative and do not constitute a guarantee of product quality.

The Order is executed in the terms specified in the summary page and in the Order Confirmation email, subject to the availability of the ordered product.
The Owner cannot be held responsible for damages suffered by the User due to delays in delivery that are not dependent on circumstances foreseeable by the parties at the time the Order Confirmation is sent.

Deliveries are made during normal working hours to the address indicated by the User and in the manner specified in the order summary. Upon delivery, the User must verify the contents specifying any anomalies in the delivery form. In case of non-collection within the deadline set by the carrier, the products will be returned to the Owner, who will refund the price of the products but not the shipping cost. The Owner cannot be held responsible for errors in the delivery due to inaccuracies or incompleteness in the compilation of the purchase order by the User, for any damage that may have occurred to the Products after delivery to the carrier or for delays in delivery attributable to it.

In case of purchase of products or services on Frantoio Pistelli, the User has the right to withdraw from the contract without giving any reason within 14 days. The withdrawal period expires after 14 days from the day on which the User or a third party – other than the carrier and designated by the User – acquires physical possession of the goods. To exercise the right of withdrawal, the User is obliged to inform the Holder of the decision to withdraw by means of an explicit declaration sent to the contacts indicated.

If the User withdraws from this contract, he will be reimbursed for all the payments he has made to the Owner, including delivery costs (except for the additional costs arising from the choice of a type of delivery other than the least expensive type of delivery standard offered) without undue delay and in any case not later than 14 days from the day on which the Owner is informed of the User’s decision to withdraw from this contract. These refunds will be made using the same payment method used by the User for the initial transaction, unless the User has expressly agreed otherwise; in any case, the User will not incur any costs as a result of such reimbursement. The reimbursement may be suspended until receipt of the goods or until the wise demonstration by the User of having sent back the goods, if earlier. The User is requested to return the goods and hand them over to the Owner without undue delay and in any case within 14 days from the day on which the withdrawal from this contract was communicated. The deadline is met if the User sends back the goods before the 14-day period expires. The costs of returning the goods will be borne by the User. The User is only responsible for the decrease in the value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.

Damaged or used products are not replaced or refunded, even partially. The User must insert a copy of the received delivery document inside the packaging box. The right of withdrawal does not apply: to goods made to measure or clearly personalized or which, by their nature, are liable to deteriorate rapidly, are sealed and are not suitable to be returned for hygienic reasons or are related to health protection and have been open after delivery.

The Service is provided by the Owner “as is”, without any express or implicit guarantee due to its accuracy or availability.

The Owner reserves the right to add, remove features or features or suspend or interrupt the provision of the Service, either temporarily or permanently. In the event of a definitive interruption, the Owner will act as possible to allow Users to collect their information hosted at the Owner.

Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit any portion of Frantoio Pistelli and its Services without the express permission of the Owner, guaranteed directly or through a specific resale program.

The User undertakes to indemnify the Owner (as well as any company controlled or affiliated by the same, its representatives, administrators, agents, licensees, partners and employees) from any obligation or liability, including any legal expenses incurred to defend themselves in court, which may arise in the event of damage caused to other Users or third parties, in relation to the content uploaded online, to the violation of the terms of the law or of the terms of the present conditions of service.

Users cannot:
• reverse engineer, decompile, disassemble, modify or create derivative works based on the Pistelli crusher or any portion of it;
• circumvent the computer systems used by Frantoio Pistelli or its licensees to protect the content accessible through it;
• copy, store, modify, change, prepare derivative works or alter in any way any of the contents provided by Frantoio Pistelli;
• use any robot, spider, site search / retrieval application, or any other device, process or automatic means to access, retrieve, scrape or index any portion of Frantoio Pistelli or its contents;
• rent, fire or sub-license Frantoio Pistelli;
• defaming, offending, harassing, threatening, threatening or otherwise violating the rights (such as the right to privacy and publicity) of others;
• disseminate or publish illegal, obscene, illegitimate, defamatory or inappropriate content;
• use Frantoio Pistelli in any other improper way that violates these Terms.

Registered Users can deactivate their own accounts, request cancellation or interrupt the use of the Service at any time, through the interface of Frantoio Pistelli or by contacting the Owner directly. The Owner, in the event of violation of these Terms, reserves the right to suspend or terminate the User’s account at any time and without notice.

For information on the use of personal data, Users must refer to the privacy policy of Frantoio Pistelli.

All the Application marks, figurative or nominative, and all other signs, commercial names, service marks, word marks, commercial names, illustrations, images, logos that appear on Frantoio Pistelli are and remain the exclusive property of the Owner or its licensees and are protected by the laws in force on the trademarks and by the relative international treaties.

Users declare to be adults according to the legislation applicable to them. Furthermore, the User who makes the purchase through declares and guarantees that the User who will receive the shipment of the products purchased is of age according to the latter applicable law.

The Owner, within the limits of the legislation in force, is liable for damages of a contractual and extra-contractual nature to the Users or third parties only when these constitute an immediate and direct consequence, due to fraud or gross negligence, of the activity of Frantoio Pistelli.
The User exonerates and expressly relieves the Owner of the Application from any liability, to the extent permitted by applicable law, in relation to any damages or claims of any kind and / or their own and / or to third parties including direct, indirect, punitive damages incidental, special, damage resulting from lost profits, lost revenue, loss of data or replacement costs arising from or otherwise connected with this agreement.

The Owner reserves the right to make changes to these Terms at any time, giving notice to the User by publishing them in Frantoio Pistelli. The User who continues to use Frantoio Pistelli after the publication of the changes, accepts the new Terms without reserve.

The Owner reserves the right to transfer, assign, dispose of by novation or subcontract all or some of the rights or obligations arising from these Terms, provided that the User rights provided herein are not affected. The User may not assign or transfer his rights or obligations under these Terms in any way without the written authorization of the Owner.

All communications relating to Frantoio Pistelli must be sent using the contact information indicated.

If any provision of these Terms is invalid or ineffective, the aforementioned clause will be deleted and the remaining clauses will not be affected and will remain effective. Applicable law and jurisdiction The present Terms and all disputes regarding the execution, interpretation and validity of this contract are subject to the law, the jurisdiction of the State and the exclusive jurisdiction of the court of the place where the Owner is located. The exclusive jurisdiction of the consumer is an exception, if the law provides for it.

The service offered by Frantoio Pistelli as described by these Terms and within Frantoio Pistelli.
The natural or legal person who uses the Service.
Terms and Conditions (or Terms)
The present general conditions of service, which constitute a legally binding agreement between the User and the Owner.
Order processing receipt
Indicates the email that the Owner sends at the time the order is received.
Order Confirmation
Indicates the email that the Owner sends at the time the products are sent to confirm the shipment of all or part of the products purchased.

Addressed to the Owner [reporting the complete header]: With this I / we (*) notify the withdrawal from my / * our (*) sales contract of the following goods / services: (*), Ordered the (*) / received the (*), Name of the consumer (s), Address of the consumer (s), Date.

Privacy Policy

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